Our Main Clients
1. They can solve the problem and provide the proper solution in time.
2. Deye's people and product quality is reliable.
3. We like to cooperate with DEYE, because they are so professional and serious in their work.
R & D
We have a powerful R&D team of 16 members, in charge of Mechanical, Design System, Electronic, all kind of tests including life test, motor test, performance test, voltage test, noise test, drop test, high pot test, constant temperature test, etc.
Each year 2% of our turnover is invested in R&D and 5 to 8 new products are developed. This is to ensure that we can provide the most innovative, varied and competitive products to our customers.
Deye products meet the certification requirements of different countries
We own more than 50 patents.
Some dehumidifiers are designed by our own engineering design department.
CE / GS / CB / ROHS / EMC / LVDBSC / ISO9001ETL / CETL / UL
We always stand behind what we sell with warranty and excellent customer service.
This is the biggest difference between our company and other Chinese suppliers whose parts and service are difficult to get.
We provide 1 year warranty for whole unit, and 18 months for compressor and main parts.
We will also provide 1% of order quantity easy-broken parts together with order for your maintenance.
T/T: 30% deposit in advance 70% against copy of B/L
L/C: Irrevocable L/C at sight
Sample Delivery: 7 days after receipt of payment
Mass Production: 45 days after order confirmation
- Q: Are you a trading company or manufacturer?
- A: We are a dehumidifier manufacturer, specializing in dehumidifier since 2003.
- Q: Do you accept OEM?
- A: Yes, we can accept OEM, and we have the professional R & D team to help you design logo.
- Q: Can I buy a sample for testing?
- A: Yes, we can supply you with a sample. For most models, we have them in stock. We can supply you with the sample within 15 days after receipt of payment.
- Q: Can I visit your factory?
- A: We warmly welcome you to visit us in Ningbo city, Zhejiang province. You can take the flight to Shanghai, then take the fast train to Ningbo Railway Station. We can pick you up at the railway station. Or you can take the direct flight to Ningbo, we can pick you up at the airport.
- Q: Which certificates do you have?
- A: Our home dehumidifiers E, F, G, S have CE & GS & CB certificates; N, M, A, C, D series have CE certificate; E, F, M, N series have HK Energy Efficiency Class A certificate; Our industrial dehumidifiers 55L, 65L, 65N, 85L have CE, GS, ETL, CETL certificates.
- Q: How long is the delivery time for bulk production?
- A: 35 days for home dehumidifiers and 45 days for industrial dehumidifiers.
- Q: What is your MOQ?
- A: Normally, our MOQ is one 20'GP.
- Q: Can I mix the container with several different models?
- A: Mixed container is acceptable subject to our final confirmation. Tell us model# and quantity per model first.
- Q: Can I order samples before placing full container order and how to ship them?
- A: Small sample order is acceptable subject to our final confirmation. Also you're kindly requested to pay extra handling cost per small order. Normally if the volume of required samples is less than 1CBM, we can only send them to you by courier. It's impossible to ship samples by air because the batteries and engine are hazardous and strictly prohibited on plane.
- Q: How can I pay for my order?
- A: Two options. T/T(30% deposit in advance, 70% against copy of B/L) or L/C (Irrevocable L/C at sight).
- Q: How to arrange shipping insurance?
- A: We can arrange shipping insurance for you.
- Q: How can I know when my goods arrive?
- A: You will be informed of the departure time and ETA (Estimated Time of Arrival) upon goods are sent out. You can also trace the container or parcel on Internet.
- Q: How do I handle customs?
- A: Customs can be handled for you by the local clearing agent for some nominal fees at your account or else you can do the customs clearing yourself. For details, please consult your local customs office or local import broker.